Interacting with clients will make your brand and business more personalized, and customers will feel dedicated to you and rather support someone they have spoken to, than a complete cold stranger or company. Some clients are also your companies’ life blood – go the extra mile for them. Get to know their favorite communication method – is it whatsapp, dialing the phone, emails, or do they love vouchers? Everyone is different, and you can’t satisfy them all – but you should keep your big clients engaged.
Here are some of the most recommended ways to engage with your clients:
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By interacting with a person you are building strong emotional connections – which makes the difference. This quote from Maya Angelou completely sums up customer relationship..
“People will forget what you said,
people will forget what you did,
but people will never forget how you made them feel”– Maya Angelou
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